Request Availability
To receive pricing and confirm availability, submit your event date, town, event type, guest count, and age range. We review every request to confirm safe setup space, travel eligibility, and the best package for your event.
Event Details
Cancellation Policy
Cancellations made more than 30 days prior to the scheduled event may transfer the deposit to a new event date within six (6) months, subject to availability.
Cancellations made within 1–30 days of the scheduled event are non-refundable. If the event has been paid in full, 50% of the total event fee will be refunded. All deposits remain non-refundable.
Hours By Appointment
Mon-Fri 9:00 am - 8:00 pm
Saturday 8:00 am - 8:00 pm
Sunday 8:00 am - 7:00 pm
Weather Policy
Heritage Ranch reserves the right to cancel or reschedule any event if conditions may compromise the safety of animals, staff, or guests. This includes, but is not limited to:
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Extreme heat or cold
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Heavy rain, lightning, or high winds
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Unsafe or unstable ground conditions
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Any other condition deemed unsafe at the Provider’s discretion
If an event is canceled by Heritage Ranch due to unsafe conditions:
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The client may reschedule to a mutually agreed-upon date within six (3) months, subject to availability
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If rescheduling is not possible, all payments made, including the deposit, will be refunded
Our Booking Process
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Step 1
Submit your event details.
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Step 2
We confirm availability, travel eligibility, and package fit.
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Step 3
You receive pricing and reservation instructions.
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Step 4
Your date is secured only after the contract and deposit are completed.